Electric Radiators Direct Reviews
(Rated by 5 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.8
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.5
- Return Policy5.0
- Price & Quality4.5
- Good Value5.0
- Customer Service5.0
Recent Customer Reviews (5)
Csilla Smitt
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Archard Dostie
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Janice Dunn
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Derek Fleck
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Kara Stone
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Electric Radiators Direct Pros & Cons
Pros
1
Wide product selection: Offers a variety of electric radiators, including smart and WiFi-enabled models, catering to different interior design needs.
2
Ease of installation: Many products are lightweight, portable, and can be DIY-installed with minimal maintenance required.
3
Energy efficiency: Electric radiators are 100% efficient at point of use and often include energy-saving features like precise digital thermostats and smart programming options.
4
Responsive heating: Heats through both convection and radiation for quick, long-lasting warmth.
5
Awards for service: Recognized by Feefo for excellence in customer service with Platinum Trusted Merchant Accreditation.
CONS
1
Customer service issues: Some customers report difficulty contacting the company for support or refunds, with unresponsive phone lines and emails. There are also warnings that the company may have ceased trading.
2
Product reliability concerns: Instances of faulty products (e.g., Ecostrad VeeSmart Designer radiator) requiring multiple replacements. Bluetooth-dependent models may have cumbersome firmware updates compared to WiFi alternatives.
3
Refund delays: Reports of slow refund processing after returns, causing inconvenience and additional costs (e.g., paying electricians repeatedly for faulty installations).
4
Potential obsolescence risk: If the company has gone bust as some reviews suggest, warranty support or future assistance could be unavailable.
Electric Radiators Direct Features and Benefits
Features
Prices starting at £199.99
Offers affordable entry point for electric radiators and heaters
Lowest Price Guarantee
Beats any cheaper price found elsewhere, valid for 7 days after purchase including online and high street offers
Discounts up to 45%
Available on smart electric radiators and heaters with discount already applied
Free next day delivery
On most items for quick receipt
30-day money back guarantee
Provides risk-free purchase option
Advanced control technology
WiFi control, 24/7 programming, and precise digital thermostats for easy and convenient heating management
Energy efficiency
Dry thermal heating elements, heat-retentive oil-filled radiators, 100% efficient at point of use, energy-saving features like thermostats and smart programming to lower running costs
Sustainability
Compatible with renewable energy sources like wind and solar for future-proof, carbon-free heating
Easy installation and maintenance
Simple DIY plug-in installation, lightweight, portable, minimal maintenance, no annual checks required
Design variety
Multiple styles including sleek modern and vertical units in various colors to suit different home aesthetics
Modular heating management
Independent control of each radiator to heat specific rooms without wasting energy
Wide product selection
Variety of electric radiators including smart and WiFi-enabled models for different interior design needs
Responsive heating
Heats through convection and radiation for quick, long-lasting warmth
Award-winning customer service
Expert advice before and after purchase, Feefo Platinum Trusted Merchant Accreditation